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Terms & Conditions

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By accessing or using Htmlwind ("Service"), you agree to be bound by these Terms of Service.

Use of Service

You agree to use the Service only for lawful purposes. You may not use it in a way that violates applicable laws or infringes the rights of others.

Account & Data

You must provide accurate information when signing up. You are responsible for safeguarding your account.

Payments

Payments are processed by Paddle. You agree to Paddle’s terms and privacy policy when purchasing.

Intellectual Property

All content, including components, templates, and site code, is owned by Htmlwind and protected by copyright laws. You may not resell or redistribute without permission.

Termination

We reserve the right to suspend or terminate access if terms are violated.

Disclaimers

The Service is provided "as is" without warranties of any kind. We are not liable for damages resulting from the use or inability to use the Service.

Refund Policy

We are committed to customer satisfaction and offer a 7-day refund policy from the date of purchase. However, we also protect against the potential misuse of our refund policy in the following ways:

  • Refunds are granted only if the purchased components have not been extensively copied, or used, indicating genuine dissatisfaction or a change of circumstances by the customer.
  • We reserve the right to deny refund requests if there is evidence of significant use, or copying of our components, suggesting that the customer has benefited from our Services.
  • To request a refund, customers must contact our support team at [email protected] within the refund period, providing the purchase details and a valid reason for the refund request.
  • All refund requests are reviewed on a case-by-case basis, and we reserve the right to make the final decision on refund eligibility.
  • Approved refund requests will be processed within 5-7 business days, with the refund made to the original payment method used for the purchase.

Additional refund criteria

Refund will be granted if:

  • The product has stopped functioning or is not as described and we are unable to provide a resolution.
  • There is a confirmed case of account fraud.

Refund will not be granted if:

  • You initiated a dispute before contacting our support team.
  • You were unable to configure or use the product due to lack of skill.
  • You changed your mind after purchase.
  • You decided not to use the product anymore.

Note: For customers in the UK, the refund policy is extended to 14 days from the date of purchase, in accordance with local consumer protection laws.

Changes to Terms

We may update these Terms at any time. Continued use means you accept the revised terms.

Contact

If you have questions about these Terms, please contact us at [email protected].